Jenni, if you still have your install folders (in the ARServer directory, I think), the .def/.arx files should still be there from the installation. That AL might be in one of the files. Rick _____
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wacholz, Jeanette (Jenni) Sent: Wednesday, November 28, 2007 5:43 AM To: [email protected] Subject: Looking for out-of-the-box active link run if qualification ** I'm looking for the out-of-the-box Run If qualification for the active link SHRD:SHR-PreRTC_Search93. I can see that this has been changed in our system (and doesn't work!). It would be very helpful to know what it should be. This is for ITSM 6.0 running on ARS 6.3 P20. Thanks! Jenni Wacholz Enterprise Remedy Developer Coventry Health Care 480-445-2517 For Remedy information please see our website: <http://inside.firsthealth.com/is/Techops/Remedy/default.htm> http://inside.firsthealth.com/is/Techops/Remedy/default.htm Email Confidentiality Notice: The information contained in this transmission is confidential, proprietary or privileged and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). The message is intended for the sole use of the individual or entity to whom it is addressed. If you are not the intended recipient, you are notified that any use, distribution or copying of the message is strictly prohibited and may subject you to criminal or civil penalties. If you received this transmission in error, please contact the sender immediately by replying to this email and delete the material from any computer. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

