BTW, occasionally the reports will load on the web, but not without
making several attempts to run them first and clearing obscure error
messages along the way that no end-user should ever have to put up with
- hence my dissatisfaction with the current non-solution. If you look
in the Central Management Console of the Crystal Reports Server under
metrics, it will complain that you have 5 unassigned named licenses,
none in use, but that you have been logging in with concurrent users who
are unlicensed. I think the Crystal Server sometimes chokes on this
error and prevents you from running the report, and other times lets you
through and just logs the error - again, too inconsistent a behavior to
consider ready for prime time.
Chris
_____
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Thursday, November 29, 2007 4:52 PM
To: [email protected]
Subject: Re: Crystal Reports version with ARS 7.01
**
The Crystal Professional web components prior to XI came with
concurrent licenses and that is what works properly for mid-tier
reporting. The Crystal Report Server XI has named licenses that are NOT
compatible with the mid-tier reporting system. I had this working with
the 7.0.01 mid-tier by specifying a BOXI server instead of the Crystal
Report Server in the reporting configuration page in mid-tier. I have
been unable to get any web reporting at all working since I moved the
mid-tiers to 7.1 recently. I think between changes by BMC and changes
by BO we have been locked out of having a viable web reporting
capability. I haven't been able to get a straight answer on this for
over a year - since ITSM 7 came out and we started seeing problems with
web reporting.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
_____
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Barbara Siebert
Sent: Thursday, November 29, 2007 4:27 PM
To: [email protected]
Subject: Crystal Reports version with ARS 7.01
**
Greetings,
This is my day for questions. My customer has Crystal
Reports Professional XI Windows Named User English License. Will this
work with ARS 7.01? We're concerned that the Named User version is the
wrong one and that we need the concurrent access version. We've been
getting conflicting information from various sources and our heads are
spinning.
Thanks,
Barb Siebert
QMX Support Services
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