Did you install the 7.1 email engine? I usually use the archgid.exe out of the email install directory (Windows default: C:\Program Files\AR System\AREmail). You might find the new version there?
Jason From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Friday, November 30, 2007 9:36 AM To: [email protected] Subject: Archgid database ID change utility ** Anyone know if this utility is available for ARS 7.1? I am trying to run the ITSM upgrade utility to go from 5.6 to 6.0. The upgrade fails because I am on ARS 7.1 and the archgid supplied is version 6.3. Support said they do not believe the ITSM 6 upgrade is supported on ars 7.1. Not sure how that can be since ITSM 6 on ars 7.1 is supported. Their solution was for me to downgrade ars to 7.0. Brian Sokol Manager, Desktop Services Scholastic Inc. 557 Broadway NY, NY 10012 (212) 343-6494 <http://www.Scholastic.com> http://www.Scholastic.com __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
