You get OOB mappings if you install the Marimba or open-source SMS
integration.
Drew
On Wed, 5 Dec 2007, Thad K Esser wrote:
And I'd be one of those that have used Croom's product successfully (in a
previous life). Its a great product.
I think one of the pieces I was missing was that AIE offers adapters to
link different types of databases (I see that in the manuals now - it just
didn't register with me the first time through). But other than providing
those links, I'm not getting how it simplifies an integration or offers
performance improvements over building my own? Does it come with
predefined mappings for CMDB? It seems I'd still have to create all those
anyway.
Apparently, I'm being dense this week - I appreciate the patience.
Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard
Bach
"Gidd" <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)"
<[email protected]>
12/05/2007 11:07 AM
Please respond to
[email protected]
To
[email protected]
cc
Subject
Re: Atrium Integration Engine
Drew,
The other alternative is of course to use Croom Consulting's
Link to External Databases which is an ARDBC-Plug-in and it comes in many
popular flavors DB2, Oracle, Sybase, MS SQL, MySQL and etc.
http://www.buoyantsolutions.net/External_DB.html
There are many on this list that have used this solution successfully.
Regards...Gidd
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Drew Shuller
Sent: Wednesday, December 05, 2007 9:23 AM
To: [email protected]
Subject: Re: Atrium Integration Engine
Thad,
AIE provides a decent integraion point between Remedy and other databases.
The interface is a little clunky, but it does what it's supposed to do.
The
alternative is to write your own interfaces.
Drew
On Tue, 4 Dec 2007, Thad K Esser wrote:
Hello,
I'm looking for some input on the value of the Atrium Integration
Engine - trying to decide if I want to use it or not. In reading
through the manuals, it seems overly complicated and not all that
efficient, but if someone can tell me its the next best thing since
sliced bread (and mean it), I would appreciate your thoughts.
ARS 7.1
CMDB 2.1
ITSM 7.0.2 (minus AM)
Thank you,
Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."--
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