Renato, We went from Heat to ITSM 7, with 120k records to import. When the import created a ServiceRequest it took about 7 seconds, when it was just creating an incident about 3 seconds per record.
Howard On Dec 5, 2007 7:39 PM, Roger Justice <[EMAIL PROTECTED]> wrote: > ** Since I assume that this is historical data you might want to creat a > custom form to store them. There is multiple validations when an Incident is > created, Requester, Company and site that you will need to be sure is valid > prior to the import that can delay the import due to errors. I only had 40K > tickets to transfer from version 5.5 to 7 and the client agreed to using > the HPD:Helpdesk form from 5.5. I had to still import the open tickets > into the new Incident form however it was less than 100. > > > > -----Original Message----- > From: renato.fichmann <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Wed, 5 Dec 2007 6:50 pm > Subject: Too many INC's to ITSM 7 > > Hello All, > > Interested to know if anyone has ever loaded ~1 Million INCs to ITSM > v7. We have a request to convert from an existing system, and are > keen to know how long this might take for an 'OOB' load (assuming no > custom fields, single work info etc...). BMC have advised that there > are some key parameters that drive the time it takes to do the import > - but we basically need to complete the mapping to use that model.) > > If someone has perfomed a large import before, and happy to share > their load time stats we would be most appreciative. > > Thanks very much > Renato Fichmann > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ------------------------------ > More new features than ever. Check out the new AOL > Mail<http://o.aolcdn.com/cdn.webmail.aol.com/mailtour/aol/en-us/text.htm?ncid=aolcmp00050000000003> > ! > __20060125_______________________This posting was submitted with HTML in > it___ -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/resumeofhoward _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
