Hi Ty,

 

Just the response from Michelle below…. The site is somewhat helpful; however I 
can’t see the full explanation of the defect sometimes.  I guess it depends on 
how it was opened originally.  And you have to specify an application, you just 
can’t use the keyword; but I guess if you did that it might pull too many 
entries.

 

- Mary

 

  _____  

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of T. Dee
Sent: Thursday, December 06, 2007 2:06 PM
To: [email protected]
Subject: Re: Complete list of defects? open and closed?

 

Mary - did you get a response on this?

On 11/28/07, Mary Dollus <[EMAIL PROTECTED]> wrote: 

** 

Thanks Michelle!!!

 

Yep I used that as well… It does help some,,, but when this type of entry is in 
there "Incident Management Support Console Questions" that doesn't help much… 
that's for defect SW00265103…  

 

 

 

  _____  

From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] 
On Behalf Of Michelle L
Sent: Wednesday, November 28, 2007 12:35 PM
To: [email protected]  <mailto:[email protected]> 
Subject: Re: Complete list of defects? open and closed?

 

** 
Hi, Mary: 

Yes, there is a "product defects" section.  Log into the support site, click 
Issue Management, click Product Defects.  One can search by product, version 
and problem area.  The one request that is still not available is the ability 
to search by defect ID. 

http://support.bmc.com/arsys/apps/remcspenu.bmc.com/SSP/BMC%3ASSP%3ADefects/web/
 

The results will be displayed in a table with a column for Defect ID, 
Disposition, Resolution, Product, Version, Problem Area 1 and Problem Area 2. 

Hope that helps, 
Michelle 


Mary Dollus < <mailto:[EMAIL PROTECTED]>  [EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 

11/28/2007 10:47 AM 


Please respond to
[email protected]


To

[email protected] 


cc

 


Subject

Complete list of defects? open and closed?

 


 

 




Hello All! 

Is there a place on BMC's site where I can find a list of open or closed 
defects rather than having to go thru all the release notes or search 
individually in the KB?  A searchable list would be awesome,,,, but anything at 
all would help! 

Thanks so much!!!! ☺

Mary Dollus

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