I would guess that your problem is one of the following:

Check the permission on the User Form. I would guess that Public may
not have access to the form.
Check the permissions on the User Form's 'Request ID' field (Field ID
1), I would guess that the user in question does not have access to
the record of interest.

HTH.


-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On Dec 11, 2007 6:40 AM, Suddhasil sircar <[EMAIL PROTECTED]> wrote:
> **
>
> Hi Lister,
>
> ARServer: 7.1 patch 6
>
> Application server: Windows 2003 server.
>
> I have a user with read license and added to public group.
>
> I am not being able to read values from the user form for this perticular
> user. All set fields actions where I am trying to set values from the user
> form are setting to null even if there is data. I am not facing this in our
> UAT where the ARServer is 6.3.
>
> Did anyone face a similar kind of problem?
>
> Thanks,
>
> Suddhasil Sircar
>
> --
> Suddhasil Sircar

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