Thanks for the reply Eli. It wasn't working before, I figured out the problem though. I don't have access to the box, have to work on it through someone else. They had put the wrong Application Service password in when we installed. Had them change the Application Service password to match the one they put in for the email install and it started working heh.
------------- Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Email: [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eli Schilling Sent: Wednesday, December 12, 2007 9:39 AM To: [email protected] Subject: Re: 7.0.1 Email Authentication Problems Dylan, Did it stop working before or directly after the re-install? In the installation log are there any errors that mention something like temp.arx failed to import...something about unique key constraint (sorry, I can't remember the exact verbiage). During the re-install it creates serveral import files that it uses to create the AR_IN and AR_OUT mailbox records in the AR System Email Mailbox Configuration form. If you didn't delete these records prior to the re-install it will fail to import them. Its possible something was corrupted and you need to re-create your config records in the aforementioned form. Cheers! Eli ________________________________ From: Action Request System discussion list(ARSList) on behalf of Wheeler, Dylan Sent: Wed 12/12/2007 9:29 AM To: [email protected] Subject: 7.0.1 Email Authentication Problems ** I'm trying to track down an authentication problem with my dev server. Up until this week it was working fine. I had to reinstall the email engine this week and now it wont send out any emails. I verified that the service is starting as the AD user. I send an email to the AD user, log in to the server as the AD user and I am able to open outlook and see the mail I verified that my email configuration shows the right profile inside of Remedy. This is what i see in stderr.log Dec 12, 2007 10:45:40 AM com.remedy.arsys.emaildaemon.LoggingModule doWork SEVERE: Authentication failed Dec 12, 2007 11:15:40 AM com.remedy.arsys.emaildaemon.LoggingModule doWork SEVERE: Authentication failed Dec 12, 2007 11:45:40 AM com.remedy.arsys.emaildaemon.LoggingModule doWork SEVERE: Authentication failed Dec 12, 2007 12:15:40 PM com.remedy.arsys.emaildaemon.LoggingModule doWork SEVERE: Authentication failed 7.0.1 Patch 5 on Windows Any ideas where it's getting the bad auth info? ------------- Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
