> I'm reading the answer from David as the application developers does > not know the difference between a byte and a character....
Yes, I do find this to be true - it's a combination of three things: 1. In older (6.3 and before) versions of AR System documentation, it was stated that the field length is in characters. This didn't cause a problem when a character set has a one-to-one mapping of bytes to characters, but it isn't true for multi-byte languages. So when we added Unicode support in 7.0, the documentation was updated to be more technically accurate that the field length is really in bytes, not characters. 2. Others just haven't read the documentation at all and make an assumption that "length" is in characters, when it's really in bytes. 3. Some folks don't know that characters can be more than one byte in length. So when they want a field to hold 10 characters, they select "10" as the field length. Then, when Unicode is used, multi-byte characters exceed the field length of 10 bytes. Put these together, and you run into this problem. Note that by "application developers" I mean those that create applications on top of AR System. The AR System engineers themselves have always known that field lengths are in bytes. It's only recently with the introduction of Unicode support (i.e. 7.0.00 and forward) where there has been confusion in the customer base about this topic. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Wednesday, December 12, 2007 11:56 AM To: [email protected] Subject: Unicode... Intresting answers from BMC: http://developer.bmc.com/jiveProd/thread.jspa?threadID=8144&tstart=0 I'm reading the answer from David as the application developers does not know the difference between a byte and a character.... -- Jarl _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
