1. Is ARS Remdy running. Do you see the ARS processes? 2. Can you log into the database? 3. Can you ping the server from your desktop? 4. Are there any errors in the error.log file?
On Dec 12, 2007 7:26 PM, brooksm <[EMAIL PROTECTED]> wrote: > When logging into the Remedy client, it seems to hang on "Setting Server > Port..." > > > > brooksm wrote: > > > > Help!!! > > I just updated my ARS 7.0 on Windows 2003 SQL Server 2005 system to SP2. > > Now, after rebooting the system, I cannot login to the system. > > > > Cannot login to remedy1 as a preference server. > > > > user: brooks, server: remedy1 > > > > > > Unable to successfully log in to any server. > > > > > > I'm sure it's an easy fix, but I have no idea how to fix this. I'm not > > able to log into the Admin tool either. > > > > > > Help!!! > > > > > > -- > View this message in context: > http://www.nabble.com/Cannot-log-in-to-Remedy-after-Windows-Server-SP2-Install-tp14307282p14307300.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
