Back in Remedy v5 there was a report the would lay out all the different CTI's that fell under a group. If I pull a report from the SHR:Assignment form I get the CTI's that are only listed. This report that will spell out the CTI all the way down to the Item level if the item is not specified in SHR:Assignment?
For example We have the following entry defined in SHR:Assignment: Category => Hardware Type => Laptop Item => (Blank) Region => North America Site => Rhode Island When I export this report it shows only Category => Hardware, Type=> Laptop, however there are 100 items under Item. I would have to go to SHR:Categorization to pull the 100 items under the Category of Hardware and Type of Item. I remember there was a feature in version 5 where you can run an out of the box report on every single combination for assignment. John Atherly American Power Conversion [EMAIL PROTECTED] 401-789-5735 Ext. 2120 1-800-788-2208 Ext. 2120 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
