Issue apparently occurs from a filter executing on GetEntry that pushes data to a diary field. Remedy has logged this as defect SW00283945.
Jon On Dec 7, 2007 10:03 AM, Jon Chau <[EMAIL PROTECTED]> wrote: > Listers, > > Has anyone else experienced issues with mid-tier 7.1 regarding the > submission/viewing of cases that use the ENCRYPT and DECRYPT functions in > workflow? Whenever I try to view or a submit a case that utilizes these > functions in workflow I get the following ARWARN 9351 message: > > Unable to setup data connection, which is preventing the application from > working correctly. > > This only occurs in the midtier and not the user tools. I have also tried > various browsers, verified administrator midtier passwords, etc. I have > noticed a message in the mid-tier logging: > > Dec 7, 2007 9:19:56 AM - SEVERE (com.remedy.log.SESSION) : Login: Failed > to query PW change. > > AR 7.1 Windows Server 2003 > Remote SQL Server 2000 DB > Mid-tier 7.1, IIS 6, Tomcat 5.5, JDK/JRE 1.6.0_03 > > Any thoughts? Still awaiting to hear back from Remedy Support regarding > this. > > Thanks, > Jon > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
