Hello, It is my understanding that CSV is not available on Mid-Tier 6.3, according to the documentation. The statement below can be found at the bottom of page 230 in Chapter 7 of the ""Action Request System 6.3 Developing AR System Applications: Advanced" pdf.
"The CSV, AR Export, and XML formats are not available for web reporting." CSV is however available in Mid-Tier 7.x. Hope that helps, Michelle Phil Murnane <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 12/13/2007 09:15 AM Please respond to [email protected] To [email protected] cc Subject Re: Mid-Tier 6.3 report file location Dwayne: My guess is that the report will end up on the Mid-Tier server somewhere, since the Mid-Tier is the actual ARS client. --Phil ----- Original Message ---- From: Dwayne Martin <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, December 12, 2007 7:55:41 AM Subject: Mid-Tier 6.3 report file location Hello everyone, If you run a Remedy report in "CSV" format on Mid-Tier 6.3, and choose Destination "File" where does it put the file? The 7.1 documentation says "If you selected File, you will be prompted for a file name AND DESTINATION" (emphasis mine). But alas, we are still at Mid-Tier 6.3, and all we get to enter is the file name. There is nothing saying where it is going. It looks like the file gets saved, but we can't find it on the server or local machine. I tried looking for the 6.3 documentation but can't find it on the Remedy website. (IIS 5 web server on Win 2K, ARS (except for Mid-Tier) 7.1, RH Linux ARS server, Oracle 10.2) Dwayne Martin James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ____________________________________________________________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ====================================================================== Confidentiality Notice: The information contained in and transmitted with this communication is strictly confidential, is intended only for the use of the intended recipient, and is the property of Countrywide Financial Corporation or its affiliates and subsidiaries. If you are not the intended recipient, you are hereby notified that any use of the information contained in or transmitted with the communication or dissemination, distribution, or copying of this communication is strictly prohibited by law. If you have received this communication in error, please immediately return this communication to the sender and delete the original message and any copy of it in your possession. ====================================================================== _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

