4)  With 20 attachment fields in the pool, you will end up with a scroll 
bar unless you make the field unusually tall.  Users could add an 
attachment to any one of the 20 fields without filling in the others. If 
they chose to add one to a field that is only seen when you scroll down, 
other users looking at the ticket might not see the attachment.  I don't 
know why they would do that, but if they can, they will.  Having the 
attachments in an external form and displayed as a table will keep that 
from happening.

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach



"Bryan Waters" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<[email protected]>
12/14/2007 09:11 AM
Please respond to
[email protected]


To
[email protected]
cc

Subject
Re: How many attachments?






** 
Kevin,
 
I would recommend that you store attachments in a separate centralized 
data table.  This will provide 3 main benefits:
 
1)      The load time of a ticket will be less since the attachments do 
not have to be fetched when querying.
2)      You are not bound to a finite number of attachments.  Use a GUID 
value to relate the data ticket to the attachment records.  This will 
allow a ?n? number of attachments.
3)      You can reuse the centralized attachment form for other 
applications
 
Cheers,
Bryan
 
From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Amen, Kevin
Sent: Friday, December 14, 2007 11:26 AM
To: [email protected]
Subject: How many attachments?
 
** 
 
Are there any "gotchas" with having 20 attachment fields in an attachment 
pool? 
 
Kevin Amen 
Novartis Vaccines & Diagnostics
Information Technology
510.923.3691 (Office) / 510.520.4060 (Cell) 
 
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