I found out why it’s happening on my side. We have someone doing an import from our development server. This overwrites the production site data and messes everything up. Since the import contains all the information like the submitter and create date, I couldn’t see that it was “new” data from an import despite the fact that it was old.
Good luck on addressing your issue. Perhaps it’s also a rogue developer in your case too. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Greg Donalson Sent: Monday, December 17, 2007 2:51 PM To: [email protected] Subject: Re: ITSM 7 Site/Company Relationships Disappear Hi Shawn, We have this happen too. I have thought about doing the same thing as you to find out how/when/why it is being deleted. I will let you know if I find out anything. P lease let me know if you find out anything. Thanks! Greg --- [EMAIL PROTECTED] wrote: From: "Pierson, Shawn" <[EMAIL PROTECTED]> To: [email protected] Subject: ITSM 7 Site/Company Relationships Disappear Date: Mon, 17 Dec 2007 07:36:41 -0600 ** Has anyone seen a problem where Site/Company relationships disappear in ITSM 7.0.1? We are on patch 5, but had this problem in patch 4 too. Since the relationships are just totally disappearing, I can’t really tell what is going on. I may build some workflow to trigger on delete to email me when it happens, but if anyone has any other ideas I’d like to hear them. Thanks, Shawn PiersonPrivate and confidential as detailed here <http://www.sug.com/disclaimers/default.htm#Mail> . If you cannot access hyperlink, please e-mail sender. __20060125_______________________This posting was submitted with HTML in it___ Private and confidential as detailed <a href="http://www.sug.com/disclaimers/default.htm#Mail";>here</a>. If you cannot access hyperlink, please e-mail sender.
