Patrick, thanks for the response, even though you ARE retired! There is a second ", if you look, the first " is at the beginning of the PERFORM line. Remedy put those in, I didn't. $536870915$ contains a URL string. It works in the WUT, not in Mid Tier.
Does anyone out there actually use PERFORM-ACTION-OPEN-URL on the mid tier? I'll try it without 'new' as a parameter and see if that matters. I'm wondering if maybe it's a permissions thing where my web server does not have permission to the destination server where the link leads. Also, one more thing to note, the URL it is opening is not really a URL, but just a \\<server>\<path> statement. It works in WUT, opening the link in Windows Exploder. I bet this is the issue, I'll test it as well. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Tuesday, December 18, 2007 11:36 AM To: [email protected] Subject: Re: Open URL from Mid Tier ** Two things I see in the logs as possible problems. No Value in the " " Field listed.. And The Second " is missing.. which is why there might not be a value listed. I know you Gary, and based on your performance you more than likely did it correctly and just not typed correctly. So I hope you figure this one out.. What about bringing up the Patch level - or just going to ARS 7.1 Mid-tier? ActiveLink: ST: Software Packages: Button - Download True actions: action 0 ARACTProcess("PERFORM-ACTION-OPEN-URL new $536870915$", 1) Process: PERFORM-ACTION-OPEN-URL H -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
