Hello Stuart; We encountered this issue with version 6.3, in where no data was being returned, or 0 was being returned.
We had to extend the logic, to test for 0 and/or NULL, and if so, then retry the Business-time-XXX process. We could never track back "why" the Business-Time-XX process was acting that way, as it was very random in nature. HTH Robert On Dec 20, 2007 5:54 AM, Stuart Dubberley <[EMAIL PROTECTED]> wrote: > ** > I wondered if anyone could help me? > > We have workflow that resets sla targets on our bespoke system that > utilises business Time. We are using version 7.0.1 but we are not using > the new business time and all the workflow was created in version 4.5. > Sometimes these times do not get updated when other times they do not. Could > this be a problem with the process not completing, if so is their a way that > we can could capture this failure without having all logging switched on. We > have tried to replicate on our testing system but cannot. > > Regards > > Stuart > > ***Disclaimer**** > This e-mail and any attachments are for the intended addressee(s) only and > may contain confidential and/or privileged material. If you are not a named > addressee, do not use, retain or disclose such information. This email is > not guaranteed to be free from viruses and does not bind Serco in any > contract or obligation. > > Serco Limited. Registered in England and Wales. No: 242246 Registered > Office: Serco House,16 Bartley Wood Business Park, Bartley Way, Hook, > Hampshire RG27 9UY United Kingdom. > __20060125_______________________This posting was submitted with HTML in > it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
