In the admin tool, you'll want to bring up the server information box and select the advance tab. Under that check what value you have set in the Email notifications web path.
Ben Cantatore Remedy Administrator Avon (914) 935-2946 "Horrian, Hossein" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 12/20/2007 11:14 AM Please respond to [email protected] To [email protected] cc Subject incident email notification ** Hi Everyone, The email notifications that we receive has a link to the incident. Here is the link: http://DIRemedy7SB:8080/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=DIREMEDY7SB.devcoc.ca&eid=NTS000000000366 For some reason the full name of the server (including the domain) is in the link. This link would not work. When I manually remove the ".devcoc.ca" from the link I get the page referring in the notification email. How can I fix this? Thank you, Hossein Horrian NOTICE - This communication is intended ONLY for the use of the person or entity named above and may contain information that is confidential or legally privileged. If you are not the intended recipient named above or a person responsible for delivering messages or communications to the intended recipient, YOU ARE HEREBY NOTIFIED that any use, distribution, or copying of this communication or any of the information contained in it is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone and then destroy or delete this communication, or return it to us by mail if requested by us. The City of Calgary thanks you for your attention and co-operation. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
