All,
 
We have another database where records are exported into a csv file.  We have 
the need to import these records into Remedy now.  We are using the ARS 6.3 
import tool.The export was performed through SQL server export tool.  What I 
have found is the columns and data that was exported without double quotes.  
The AR Import tool does not recognize this format since the double quotes are 
not around ever column and data value.
 
My question is has anyone run into this issue before and what did you do? Did 
you have to write an API to add the double quotes? 
 
Thanks in advance!
 
Regards,
 
Jackson Samson
Remedy Administrator
 
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