Jorge, Dylan,

I just ran into this yesterday. I have oracle DATE and a CLOB fields. Can't do anything about the CLOB except to find out if the data really exceeds 4000 characters, the limit of VARCHAR.

You may be able to have your DBA create some code that converts the value in his DATE column to something that Remedy likes. Off the top of my head, maybe a character or number field where the data has been converted to Epoch time. You will need to experiment with the Remedy side of things in order to tell your DBA exactly what to provide...or someone on this list can tell us!

Drew
Tulsa, OK



On Fri, 21 Dec 2007, Wheeler, Dylan wrote:

Is the field one of these types?
Only the following data types are supported in view forms:

* SQL Server-char, varchar, tinyint, smallint, int, text, real, float,
decimal

You can't use a datetime field from sql. I don't have a sql box I can
access but if I remember right it keeps a unix timestamp in a varchar
field and translates that into a human friendly date/time.


-------------

Dylan Wheeler
Production Control Analyst Principal
IT Operations
Downey Savings & Loan Association, F.A.
Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>

        -----Original Message-----
        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jorge Polo
        Sent: Friday, December 21, 2007 8:22 AM
        To: [email protected]
        Subject: When I create a View form does not load datetime fields


        **
        Hello everyone,

        When I provide the database table name
(DATABASENAME.OWNER.TABLENAME) and click on "Load" to create a view
form, the datetime fields are missing from the list of loaded fields.
Can anyone explain how to resolve this problem? Thank you.


        Our Environment is Windows Server 2003 - Remedy AR System Server
6.3 - Microsoft SQL-Server 2000 - Helpdesk 5.6 Application

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