The URL for the white paper, btw, is:

http://www.bmc.com/supportu/documents/40/63/84063/84063.pdf

-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Durrant, Michael M. - ITSD
Sent: Wednesday, January 02, 2008 12:21 PM
To: [email protected]
Subject: Re: Remedy and SQL injection attacks

Remedy automatically "escapes" commands going to the database so SQL
injection is a moot point.  BMC has an excellent white paper entitled
"Security Attacks and AR System" that covers SQL injection, buffer
overruns, privilege elevation, etc.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Wednesday, January 02, 2008 12:48 PM
To: [email protected]
Subject: Remedy and SQL injection attacks

Hello Everyone,

Here is an issue I have just become aware of, and am wondering how
Remedy handles the danger, or if it even is a danger.

It seems that if a web page accepts data input, and uses that data to
query a database, the user can insert a value like:

"whatever;do something nasty;--".  

Then if the web page uses this value to query the database, the database
will actually perform the "do something nasty" command, which could be
anything from dropping a table to giving somebody administrator
permissions.

(For a neat little cartoon illustrating this danger see:
http://xkcd.com/327/.)

So my question is, Does this apply to Remedy data input or queries?
Suppose somebody queries a Remedy form for entries where a particular
field = "whatever;do something nasty;--".  Or they enter their name as
"whatever;do something nasty;--"?  Will the database do something nasty,
or does Remedy take precautions against it, or is there no danger in the
first place?

Dwayne Martin
James Madison University

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