Not sure the compatibility matrix is what you want - its probably more
along the lines of sizing of servers/hardware?

When you say 200 users - will that be 200 concurrent, heavily active
users, or a mix of say 30 fixed and 30 floating licenses spread across
the remaining user base?  Server sizing will also vary wildly depending
on the actual work load - even if you're using fairly standard out of
the box applications, will it need to be in a high availability
configuration (ie. SQL fail over, load balancing?), what sort of
workload will be thrown at it (ie. number of tickets/requests handled).

Regards

Dave

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rami S Ayoub
Sent: 06 January 2008 21:14
To: [email protected]
Subject: Re: User Sizing ?

Carey,

Thank you I found one white paper , but still I don't have clear
computability for what I'm trying to do ? 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Monday, January 07, 2008 12:44 AM
To: [email protected]
Subject: Re: User Sizing ?

Rami,

   Your answer completely depends on the application the users will be
using and the type of actions they will be taking in that application.
( Even a few users doing a bad search will bring any application/RDBMS
to a
crawl.) Generally however there is a "white paper" that BMC published
for ITSM sizing. From memory I think 200 users is sized to be a "small"
install.
(maybe it was medium, but I think it was still small. ) I also think
there are considerations for what clients the users will be using. (
User Tool, Mid-Tier, Crystal Reports, Import tool, ect... )

   Generally however, buy the hardware that you can afford to by and
then try to do performance tuning at the DB when needed. (And user
education whenever possible.) You likely will also find that your
hardware/performance needs change over time. So be prepared to adjust
and improve things as time passes too.

HTH.

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On Jan 6, 2008 9:10 AM, Rami S Ayoub <[EMAIL PROTECTED]> wrote:
> **
>
> **
> Hi List,
>
> There is methodology for the sizing for example if I have 200 users 
> they will using the system , there is any requirement or compatibly 
> matrix for this ?
>
> Regards,
> Rami Ayoub
> BMC Development Manager

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