We have it implemented and we are using very simple classifications for Operational Categories, e.g. Tier 1 = Add/Change/Remove Tier 2 = What we are Adding/Changing/Removing, e.g., Remedy Service, AD, etc. Tier 3 = Type of Add/Change/Removal
Hope this helps. Candace DeCou Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of cpbergie Sent: Friday, January 04, 2008 8:33 AM To: arslist@ARSLIST.ORG Subject: Example of Change Management Tier1&2 (or CTIs) We are working on a plan to implement BMC 7.0 and I was curious how others have setup their Operational Categories, specifically the Tier1 and Tier2. are most people using Verb -noun? would you mind posting some examples? -- View this message in context: http://www.nabble.com/Example-of-Change-Management-Tier1-2-%28or-CTIs%29 -tp14605352p14605352.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
