Classification: UNCLASSIFIED Caveats: NONE Hi All,
Been trolling for awhile now, and here's my first posting. My group is looking for a seasoned Remedy guru - the job description is below. Thanks! Brief Description: Perform duties relating to Information Technology Service Management (ITSM) Remedy Application system administrator for the Missile Defense Integration and Operations Center (MDIOC), at Schriever Air Force Base, Colorado USA. Complete Description: Responsible for an ITSM Remedy solution team, specifically the BMC Remedy Service Desk modules, and will maintain and operate the application. Administer application data daily; process queries and reports as requested by users, and monitor server logs to ensure that all system transactions are processed correctly. Ensure the Remedy applications are properly patched and on the most current versions. Design and implement upgrade plans for Remedy Software updates and patches. Develop, change, test and deploy MDIOC processes into Remedy and work directly with managers within the MDIOC. Work with internal agencies to insure the Remedy suite of applications are being fully supported; maintain and manage the Remedy support and maintenance contract to insure that all available support is current. On the job training will be available and some formal Remedy training may be available. Minimum Requirements: BS Computer Science, Info. Systems (or equivalent) and 12+ years experience in the IT field. Minimum four years administration and two years development experience with Remedy AR System application. Candidate must possess good verbal and written communication skills. Must be a team player and able to work in a team environment. US SECRET Security Clearance must be obtainable. Preferred Requirements: Familiarity with MDIOC is preferred. Preferred experience with the BMC Help Desk 5.0 or higher and or with the BMC Remedy ITSM Suite 7.0 (Service Desk, Service Level Management, Asset Management, Change Management) and Crystal Reports. Familiarity with MS SQL Server 2005 is a plus. Experience: 12 years Education: Bachelors Clearance: Current Secret, or able to obtain a Secret Charlie Bennett Remedy Administrator Missile Defense Integration & Operations Center Schriever AFB Colorado Springs, CO (719) 721-7470 Classification: UNCLASSIFIED Caveats: NONE _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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