In my experience the mid-tier 7.x installer will install tomcat as a service on Windows 2003 servers when it installs it as the web server, and will also install a configuration panel (unless another instance of tomcat has already been installed by something else and already "owns" the configuration panel). You should install it as its own web server (select other) rather than use it as the japp server for IIS since that requires a plug-in and overhead that will affect performance. When you install mid-tier on IIS with only the tomcat japp server, it is not installed as a separate service because it is only a plug-in to IIS and starts and stops like IIS - via the IIS Admin service. I only install tomcat 5.5.17 as a component of mid-tier or 5.5.20 as a component of RKM 7.x; I do not doubt that the separate tomcat distributions don't install the service "wrapper" for you, either - that's just one more reason why I don't use them. The config password for mid-tier has nothing to do with the ARAdmin password for ARS (for the db). The password that matters is the one you set for external services during both installations (Application Password for Mid-tier Administration on ARS install, Mid-Tier Administration Password on mid-tier install). It is not the same password that you log into the mid-tier configuration page with.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brian Gillock Sent: Wednesday, January 16, 2008 10:06 PM To: [email protected] Subject: Resolution - Mid-Tier - Installing ISAPI_REDIRECT_DLL ** I found that Tomcat could not be made a service. Of course there were no such errors in the install logs, I found it by installing Tomcat separately. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brian Gillock Sent: Wednesday, January 16, 2008 12:10 PM To: [email protected] Subject: Mid-Tier - Installing ISAPI_REDIRECT_DLL ** Listers, Can someone please help me with a Mid-Tier issue? The issue is with the Mid-Tier 7.1 installation hanging trying to install the ISAPI_REDIRECT_DLL? It just sits there, apparently doing nothing. 11:30:15 Installing isapi redirect DLL ------------------------------------------------------- 11:30:15 ----> TC_InstallISAPI_RedirectDLL: Entering function <---- 11:30:15 ****->[ShowMsg]: Installing ISAPI_REDIRECT_DLL IIS 6.0 JDK 1.5_14-b03 ARS 7.1 Patch 01 Win 2003 Both are running on seperate VMs. Connectivity is solid. I turned on allow ISAPI extensions in IIS after the first attempt. No help. It's not producing any errors in the logs. Just hangs. I've checked the prereqs and don't think I missed anything. I've selected the option to install Tomcat. Using the ARAdmin default password for the config. which I setup during the ARS install. Cleared the drop downs for Preference and Home Page server and Data Vis servers. Thanks all in advance! Brian __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
