Hi Chanan,
You will need to upgrade your server to 7.1 in order to use multiple
escalation threads.
Why would you need more than one escalation to run simultaneously? I am
guessing that you want separate things done for example at 17:00, but that
one or more of these escalation takes a long time to complete. Maybe there
is a way to improve the performance to solve your problem?
Best Regards - Misi, RRR AB, http://rrr.se
> Hello All,
>
> I got AR Server 6.3 installed on my unix, and currently all escalation are
> running on one thread...
> Is it possible for it to run on more then one thread? is it configurable?
>
> If I need 2 or more escalation to run as the same time, is it possible to
> do
> so?
> Thanks
> Chanan
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