Hi, If you are going from 6.3 to 7.0 you will need to do an upgrade on one system first. Another alternative is to do a fresh install of 7.0 and then export/import your definitions from 6.3 to 7.0 with special care taken to the System Forms.
You should be able to use RRR|Chive to move data between the old 6.3-server and the new 7.0 server. The AR-API should take care of the character conversion, I think... RRR|Chive can do incremental data transfers to the new server, so you can work with it parallell until everything is working as expected if you have two servers. The final incremental data transfer should not take more than a hour at the most. You can also use RRR|DefHideExpandBox if you need to keep the old layout of your forms, where there are no expand-box next to Submitter, Modified By and Assigned To. These tools are free: https://www.rrr.se/cgi/rrrchive/main https://www.rrr.se/cgi/tools/main#rrrDefHideExpandBox Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Hi Roger, > > We've done such migration, but with oracle v9.2i not 10g. > We had a quiet big application (thousands of ALs, filters etc..) based on > ITSM v6. > > In the beginning we tried using Migrator for this purpose, but there were > too many different errors using it. So we performed migration using Oracle > import/export tool. > > Regards, > Dmitry. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Roger > Sent: 16 January 2008 21:28 > To: [email protected] > Subject: upgrade of ars 6.3 Solaris/Oracle 10g to 7.0.1 Solaris/Oracle10g > Unicode > > Has anyone completed a upgrade from 6.3 non unicode Oracle 10g Db to > 7.0.1 Unicode, using the Oracle Import Tool? > > Has anyone done the same upgrade using Migrator as Remedy recommends? > > I would love to get clarification on the success and steps involved > with each method. > > Thanks, > > Roger > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.5.516 / Virus Database: 269.19.5/1228 - Release Date: > 16/01/2008 09:01 > > > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.5.516 / Virus Database: 269.19.5/1228 - Release Date: > 16/01/2008 09:01 > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
