Few More
It Couldn't Happen Here... Could It? ITIL Humor

1. Service Desk: "Do you see the button on the right side of your
mouse?"
Customer: "No. There's just a telephone and a printer". 

2. A large service desk once received a fax with a pre-page asking for
it to be faxed back when finished with, because they needed to keep a
copy. 

3. Customer: "Do I need a computer to run your software?" 

4. A major ISP recently told us that their finance department
occasionally receive cheques made payable to "The Internet" 

5. Service Desk: "What appears to be the problem?" 
Customer: "When I change the font sizes, the letters all change size." 

6. The six phases of an ITIL implementation (adapted):
Enthusiasm
Disillusionment
Panic
Search for the guilty
Punishment of the innocent
Praise for the non-participants 

7. What did the small change say to the large change?  I don t need a
ticket - I'll will sneak in with you.  

8. Finally, a VERY old one: To complete 80% of a project takes 80% of
the time. The other 20% takes the other 80% of the time
 


 
  
Regards 
Rajesh Nair


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Elinore AR
Sent: Friday, January 18, 2008 12:32 PM
To: [email protected]
Subject: Friday Humor: My Computer

(pls excuse this post if you already know this joke...got this from the
ITIL Community Forum)

ITIL Humor: True Stories
==================

We couldn't resist this one:

Service Desk: Double click on "My Computer"
User: I can't see your computer.
Service Desk: No, double click on "My Computer" on your PC.
User: Pardon?
Service Desk: There is an icon on your PC with the label "My Computer".
Double click on it.
User: What's your computer doing on mine?

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