It's external system, from which I need to start Remedy User for specific form and record. There's form of some system. When I click button on this form Remedy User must start and show form and record I need. Using anything .exe files to generate .ARTask file is undesirable. I need direct command without external tools to start Remedy User with form and record. Form name and request ID is known.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Friday, January 25, 2008 4:40 PM To: [email protected] Subject: Re: Remedy User parameters Danila, If the Mid-Tier is an option... then opening the Mid-Tier ( with a URL for the specific form/Entry ID value) would be a snap. (But you still need something on the client to "call" or "start" that URL. Maybe you can add some context to this request for help? What is the starting point? (An Email? An IM? A smoke signal? A User clicking on something? Some other application? etc... etc...) Knowing what the full desired sequence of events might be very helpful to this discussion. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Jan 25, 2008 1:29 AM, Beketov Danila <[EMAIL PROTECTED]> wrote: > This way is not right for me. In that case I need to copy .exe file on > every client machine. There's another way? > <snip> > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Beketov Danila > Sent: Wednesday, January 23, 2008 11:47 PM > To: [email protected] > Subject: Re: Remedy User parameters > > Yes! I have a external system, from which I need to launch Remedy User > with dynamic form and record > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 > CS/SCCE > Sent: Wednesday, January 23, 2008 6:22 PM > To: [email protected] > Subject: Re: Remedy User parameters > > Can you be very specific about what you're trying to accomplish? Perhaps > with more info we can provide a workable solution. > > I take it you want to automatically open a request by Request ID? I'm > assuming that the Request ID is also dynamic? > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Beketov Danila > Sent: Wednesday, January 23, 2008 9:12 AM > To: [email protected] > Subject: Re: Remedy User parameters > > What I can do it by alternate tools? Maybe another way does exist? <snip> > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Beketov Danila > Sent: Wednesday, January 23, 2008 8:44 AM > To: [email protected] > Subject: Remedy User parameters > > ** > > Hi, > > How can I open Remedy User from cmd.exe for open specific record of > specific form? Maybe Remedy User can run with parameters? > > Danila ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
