Hello All, Has anyone had any success creating an incident from an email in ver 7.0.01?
I have successfully done it using the HPD:IncidentInterface_Create form, Now, I want to be able to have external mid-tier customers be able to submit via the SRM:RequestInterface_Create form, so when they access the mid-tier, they can see their submitted requests. From viewing the logs, it appears that the workflow that sets the 'AppRequestIncidentID' is defective for the SRM:RequestInterface_Create form. Wondering if anyone else has overcome/experienced the same issue? Thanks, Jase Brandon ARS 7.0.01 SQL Server 2005 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
