And depending on how the Escalation is working...it may be setting a flag and the error coming out of a Filter that fires on modify...those are a bit harder to track down because you hafta turn on Escalation AND Filter to the same log to see it properly
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Tuesday, January 29, 2008 10:29 PM To: [email protected] Subject: Re: Entry coming recursively in arerror.log Enable your escalation logging and leave it running for a day and monitor the log file for a similar error in a set fields or a push field action.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of priyanka_sareen Sent: Tuesday, January 29, 2008 11:30 PM To: [email protected] Subject: Re: Entry coming recursively in arerror.log You are perfectly right. It does start with 390603. Trying to figure out which group i have deleted. Just one more point, i get following message (arerror.log) also in addition to other message: 390603 : : Login name "xxxxx" does not exist in the People form for this Customer. LJ LongWing (Head) wrote: > > You didn't give the rest of the line...but if the line starts with > 390603 then you know it's happening because of an Escalation...that > could help you narrow down what might be causing it. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Benter, David W CTR NSWC PC > Sent: Monday, January 28, 2008 4:29 AM > To: [email protected] > Subject: Re: Entry coming recursively in arerror.log > > Normally this occurs when a group that is not valid is entered into a > users group list in the user form. Check all users group entries. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of priyanka_sareen > Sent: Monday, January 28, 2008 5:19 > To: [email protected] > Subject: Entry coming recursively in arerror.log > > hi friends, > > I am using Remedy server6.3 > In arerror.log , i sent the follownig entry numerous times : > "Cannot translate a group name in either the Group List or Assignee > Group field (ARERR 417)" > Though the functionality is running fine and no impact on Remedy > server working as such. > I want to know its root cause and eliminate this. > Any pointers? > > Priyanka Sareen No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.15/1248 - Release Date: 1/28/2008 9:32 PM ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
