You're right, it is. The company I am working for is struggling financially and I've had to find a new position, but I'm working to try and get this new version up for them before I leave. That's why I'm trying to find OOTB solutions and avoid custom work.
We have a fresh install and are trying to go pretty much OOTB. However, the custom form I made is important and unique and has to be retained. I made the group and gave it the number 9999. It shows up in the admin client for permissions, and I can set qualifications using it and put people in it from the User form. However, Joe Average here won't have access to the user or group form. It's looking like I'll have to go custom or allow someone access to those forms. Chris -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Wednesday, January 30, 2008 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: Adding custom permissions groups in 7.1 Chris, I do not think that any of the OOB features are designed to make "custom applications easier to <blank>". ( by design) Those sound like competing interests to me. If you by one OOB application to make it easier to build other (custom) applications, then will you buy the second OOB application from the vendor? Why not build the application yourself using the assets/tools that you have already paid for? Selling applications in ARS is always based on a build vs buy discussion, and based on the sunk costs for the ARS platform, smaller customers have no real choice but to build the applications (sometimes all of them) for themselves. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. 2008/1/30 Moore, Chris <[EMAIL PROTECTED]>: > ** > > > Hey Matthew- > > Thanks for the response. I'm trying to see if there is a way to do this out > of the box- we're trying to avoid custom work on this release, but if there > is no way, I will end up doing as you suggested. > > Thanks! > > Chris ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
