One thing my users do is to use the mouse and the Up/Down buttons (the little triangles next to the save button) to move around in the Results list.
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Monday, February 04, 2008 8:34 AM To: [email protected] Subject: Re: Problem while browsing the result list Mark, I was thinking about that as well, but as far as I know there is no way to set the focus back to the results list. Regards, Michiel On Feb 4, 2008 2:10 PM, Mark Milke <[EMAIL PROTECTED]> wrote: > Hi Michiel, > > thanks for your reply esp. for the hint, even though I don't think my > users will like it. > > In most cases I have to set focus on a tab, i.e. activate a specific > tab depending on the status of the ticket. I was wondering if I can > then set the focus back to the result list (field id 1020). So far I > wasn't able to figure out how to do the trick. > > > Mark > > On Feb 4, 2:03 pm, Michiel Beijen <[EMAIL PROTECTED]> > wrote: > > Hi Mark, > > > > I guess the best way will be to train your user to use Ctrl + Page > > Up / Page Down to scroll through the Results List. > > This way - independent on any workflow actions on your forms - the > > WUT will always open the next request. > > The only drawback for this is that it does not function on the Mid-Tier. > > -- > > Met vriendelijke groet / Kind regards Michiel Beijen > > ______________________________________________________ > > MANSOLUTIONS > > Energieweg 60-62 > > 3771 NA Barneveld > > The Netherlands > > Tel. +31-(0)612968592 > > Mail [EMAIL PROTECTED] > > Internethttp://bsm.mansolutions.nl > > > > On Feb 4, 2008 8:07 AM, Mark Milke <[EMAIL PROTECTED]> wrote: > > > > > Hi Listers, > > > > > when you start a regular search in ARS you can use the arrow down > > > and arrow up keys, to browse the search result list. However when > > > you set the focus to a particular field on the form, this is no > > > longer possible, unless you click into the result list. The > > > problem is, that I have workflow firing on Display and After > > > Modify, that - given a certain status - sets the focus to a field > > > on the form. As result the user was able to browse through records > > > 1, 2 and 3, but since the record 4 has the status firing the > > > workflow, the use is not able to continue browsing after that, unless he clicks into the result list. > > > It's even worse, when you have more than one records in the status > > > firing the workflow, because then the browsing functionality > > > becomes useless. > > > > > Any idea how to tackle this? > > > > > Thanks, > > > > > Mark > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
