Hi, I have the same issue with Remedy User 7.1 using the Remedy Support Console from ITSM v5.6 :
ITSM v5.6 installed on ARS v5.1.2 : - If I open Support console from object list using User 7.1 : crash - If I open Support console from object list using User 7.0.1 : OK - If I open Support console from Remedy Start Page using User 7.1 : OK - If I open Support console from Remedy Start Page using User 7.0.1 : OK ITSM v5.6 installed on ARS v7.1 : - If I open Support console from object list using User 7.1 : crash - If I open Support console from object list using User 7.0.1 : OK - If I open Support console from Remedy Start Page using User 7.1 : OK - If I open Support console from Remedy Start Page using User 7.0.1 : OK I tried to install AR User v7.1 P1 : same issue. Have you some news about this issue (have you contact BMC support) ? Best Regards, Olivier Nguyen, Tai D wrote: > > Hello list, > > Has anyone seen any issues with Remedy Client 7.1.00 (the latest Client) > on ARS 6.03 patch 20? > > For example, if you open two Remedy Support Console at the same time, > your Client crashed. > > Thanks > > Tai > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > > -- View this message in context: http://www.nabble.com/Client-7.1-tp13066679p15330632.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

