Remedy support extends 2 versions back. Right now, 7.1 is the latest, so 7.0 and 6.3 are still supported. once a new version officially launches, the oldest one on the list goes into a very short (like 60 day?) end-of-support twilight schedule.
So, as another poster already said, 6.3 will be the one to die off with the next release. I just alerted our (govt) folks of this as well. ----- Original Message ---- From: Julie Rockwood <[EMAIL PROTECTED]> To: [email protected] Sent: Friday, February 8, 2008 12:04:55 PM Subject: Re: ARS 7.5 ** What version, if any, will fall off support when 7.5.00 is released? At 10:49 AM 2/8/2008, you wrote: ** AR System 7.5.00 beta is tentatively scheduled for mid-Summer 2008. The release date for AR System 7.5.00 is tentatively now Fall of 2008. The beta is expected to be "open", enabling folks that have signed the appropriate agreements (e.g. NDA) to download and test the product. As mentioned, contacting your sales rep closer to summertime would be the best next step. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [ mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, February 07, 2008 12:16 PM To: [email protected] Subject: Re: ARS 7.5 ** I am sure that there will be a beta - probably pretty soon, but I would imagine you'd have to be on "the list" to have access to it. Contact your sales rep. for more info. Rick On Feb 7, 2008 12:04 PM, Sokol, Brian <[EMAIL PROTECTED]> wrote: ** Anyone know if there is going to be a beta test? When is this scheduled for release? Summer? thanks Brian Sokol Manager, Desktop Services Scholastic Inc. 557 Broadway NY, NY 10012 (212) 343-6494 http://www.Scholastic.com __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ------------------------------------------------------- Julie Rockwood Los Alamos National Laboratory IST-APPS3 (505) 667-9846 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ____________________________________________________________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
