It appears that our internet blocking application somehow broke this. I found out later that the Approval engine also broke, as did anything else using RPC on all of my ARS servers. The network team undid the block that they put on, and everything started working again after killing the arplugin.exe instance running.
For future reference to anyone searching the ARSList archives, the software that was blocking us is called Iron Port. I don't know what settings were changed on the Iron Port side, but that fixed it. Thanks, Shawn Pierson From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alfredo Avendano Sent: Tuesday, February 12, 2008 2:22 PM To: [email protected] Subject: Re: ITSM Overview Console Error ** Check for the plugin server, specifically the ARDBC plugin, which is the data source for a table field on that form. Alfredo ----- Original Message ---- From: "Pierson, Shawn" <[EMAIL PROTECTED]> To: [email protected] Sent: Tuesday, February 12, 2008 9:12:45 AM Subject: ITSM Overview Console Error ** Good morning everyone, This morning, my users suddenly started getting an error when they try to use the overview console. I’ve made no changes to the system and my coworker is out this week for training so he didn’t make any changes, so I’m not sure what is causing this. The error I get is: ARERR [91] RPC call failed : RPC: Server can't decode arguments If anyone knows what I should do to fix this, please let me know ASAP. Thanks in advance, Shawn Pierson Private and confidential as detailed here <http://www.sug.com/disclaimers/default.htm#Mail> . If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ ________________________________ Never miss a thing. Make Yahoo your homepage. <http://us.rd.yahoo.com/evt=51438/*http:/www.yahoo.com/r/hs> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
