Under Other Functions on the Navigation pane, select change to non support link
Date: Tue, 19 Feb 2008 16:17:56 -0600From: [EMAIL PROTECTED]: Support StaffTo: [EMAIL PROTECTED] Hi All, Once the Support Staff field on CTM:People form is set to "Yes", it becomes read only. Is there a way to set it to "No", without writing any custom workflow? Any help/suggestion will be much appreciated. Environment: ITSM 7.0.1, ARS 7.0.1 patch 4. Database: Oracle Thanks and Regards, Veeral Oza __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
