Using "Pure" Remedy code you could have a field in the import be the
full picture file name.
 
You could then use the PERFORM-ACTION-ADD-ATTACHMENT <field_ID>
[<file_name>] command to save the picture to an attachment.
 
Personally we have a form with a single attachment on it.  We show a
table on the ticket that shows the records in the attachment form that
relate to the existing ticket record.  When a user clicks on a row in
the table a custom AL display's the attachment using the
PERFORM-ACTION-OPEN-ATTACHMENT <field_ID> command.
 
 
Fred
 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer
Sent: Wednesday, February 20, 2008 3:32 PM
To: [email protected]
Subject: Importing picture files; creating new records


** 
Hi Everyone,
 
Quick question and I do apologize for only doing light research on this.

 
Is there a method I can import picture files (jpg) which will be stored
in an attachment field on a new record that will be created?
 
I know I can export attachments in .arx file and import those.  But
these would be just pictures in a folder.
 
This record will be a child record to our Site form and a table field
will display the entries.  I've never tried to display an attachment
filed in a table field so I'm not sure I can do that, but that would be
the objective.  That way they could just double click on the file and
open it.  We have to take various pictures related to customer
installations and they are looking for a better way to store this info
than the server/folder structure they are currently using.
 
I'm thinking one attachment field per record so we can categorize those
records for easy searching beyond looking at the individual Site
records.  
 
Thanks for your suggestions and help.
 
Susan
 
Susan Palmer
ShopperTrak
 
ARS v7.0.1P3 - server, users, admin
Oracle 10g
Windows 2003 server
 
 
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