Hi Axton

 

You'd make User a computed group and make Power User and Super User part of
the computed group qualification. The problem here is that it is not then
easy to add Users directly into the User group apart from adding them
individually to the group qualification.

 

So, you need to plan these things in advance to grant permissions to the
correct group/roles.  Say you have a deployable application.  You need to
set up the correct roles and grant object permissions to the roles.  Then
you need to map the roles to a computed group for permissions.  Then you
need to create and populate your normal groups that will contain users.
Finally you then add the user groups to the computed groups used in the
roles mappings.  This is a 3-tier arrangement.

 

If you are not in a deployable application then Roles do not come into it.
In that case you set up computed groups and give object permissions directly
to the computed groups.  Then set up your user groups.  Then add the user
groups to the computed group definitions.  This is a two-tier arrangement.

 

The key point in both these scenarios is that permissions are not given
directly to groups that will have normal group members, but to groups/roles
set up specifically to control access to functionality or data. That
requires planning the roles needed in advance - but how the user groups are
mapped to those roles can be adjusted afterwards as needed.

 

One 'hole' in this architecture is if you have workflow that uses
APPLICATION-CONFIRM-GROUP.  This can only be used to check for Group
membership and not for 'Role' membership.  As the Groups mapped to a Role
can change (between Production and Test states for example), this
effectively means that this functionality cannot be used in a deployable
application.

 

Regards

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==========================

ARS List Award Winner 2005

Best 3rd party Remedy Application

 

See the
<http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS
Concepts Guide

 

tel +44 1494 468980

mobile +44 7710 377761

email [EMAIL PROTECTED]

 

web http://www.westoverconsulting.co.uk
<http://www.westoverconsulting.co.uk/> 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Thursday, February 21, 2008 2:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: Filter logging in 7.1

 

** A computed group gets you part of the way there, but you can not give
explicit membership to a computed group.  Say you have the following groups:

User
PowerUser
SuperUser

Now let's say you have objects that have privileges granted to User and you
want members of both PowerUser and SuperUser to have access to those
objects.  How would you go about using computed groups to achieve that end?

Axton Grams

On Thu, Feb 21, 2008 at 6:11 AM, Atul Vohra <[EMAIL PROTECTED]>
wrote:

** 

Computed Group?

----- Original Message -----
From: Axton 
To: arslist@ARSLIST.ORG
Subject: Re: Filter logging in 7.1

Date: Wed, 20 Feb 2008 22:43:07 -0500

** Something that would be nice to have is the ability to make a group a
member of another group.

Axton Grams

On Wed, Feb 20, 2008 at 9:00 PM, LJ Longwing <[EMAIL PROTECTED]> wrote:

If the server is set to something other that Administrator, then Demo may
not be an explicit member of that group.


-----Original Message-----
From: Action Request System discussion list(ARSList)

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