As far as I can tell, the color specified in the admin tool (if anything other than the "default" radio button) takes precedence over anything the user sets.
Mike On 2/22/08, Jason Miller <[EMAIL PROTECTED]> wrote: > ** This may not work from ITSM though.... Will this override the color that > is set in the view properties in the admin tool? Say I have changed the > color of a form in the admin tool to red and the user wants yellow, can they > override the red using preferences? > > Jason > > > On Fri, Feb 22, 2008 at 10:04 AM, LJ Longwing <[EMAIL PROTECTED]> wrote: > > I think this setting sets the preference no matter if they are on a > > preference server or not, but I could be wrong on that. If you are > wanting > > to control it at the server level, you could set it directly in each > > preference record and have normal workflow that sets it on create/update, > or > > whatever conditions you want > > > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Mike Wallick > > > > Sent: Friday, February 22, 2008 10:57 AM > > To: [email protected] > > > > > > > > Subject: Re: Setting the background color of a form with an active link > > > > I saw that but I guess I didn't consider that as an option. > > > > Since all of my users are supposed to be using a preference server, I > think > > that will work, though I would have preferred something that could be > > controlled globally on the server side. > > > > Thanks LJ. > > > > On 2/22/08, LJ Longwing <[EMAIL PROTECTED]> wrote: > > > I would imagine it would be something like > > > > > > PERFORM-ACTION-SET-PREFERENCE <field_ID> "<value>" > > > Sets the value of the field you specify in the User Preferences form. > > > For example, to set the value of the User Locale field to Japanese, > > > enter the following command: > > > PERFORM-ACTION-SET-PREFERENCE 20121 ja_JP where 20121 is the field > > > ID of the User Locale field and ja_JP is the value that represents a > > > Japanese locale. > > > To find the field ID: > > > 1 Open the AR System User Preference form using BMC Remedy > > > Administrator. > > > 2 Double-click the field in question to display the Field Properties > > > dialog box. > > > 3 Click the Database tab. The field ID is displayed in the ID field. > > > To find the value or format of a user preference field: > > > 1 Log in to a preference server using BMC Remedy User. > > > 2 Choose Tools > Options. The Options window is displayed. > > > 3 Specify a value for a user preference, and click OK. > > > 4 Open the AR System User Preference form to see what format is used > > > or what value is stored in the corresponding > > > > > > I got this from Page 213 of the Worflow Reference Guide for 7.1 > > > > > > I believe you can look in the preference record and find the defined > > > color for search/modify/submit windows, and set that preference...but > > > this is just a guess as I've never tried doing it. > > > > > > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) > > > [mailto:[EMAIL PROTECTED] On Behalf Of Mike Wallick > > > Sent: Friday, February 22, 2008 10:19 AM > > > To: [email protected] > > > Subject: Setting the background color of a form with an active link > > > > > > Anyone know if there's an equivalent of the run process action > > > SET-RO-COLOR to set the background color of a form using workflow? > > > > > > I've been searching through the archives and a couple of people said > > > it was possible, but no one said how. > > > > > > ARS 7.0.1 patch 6 > > > > > > Thanks. > > > > > > Mike > > > > > > > > > > ______________________________________________________________________ > > > ______ > > > ___ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > > Sponsor: > > > www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > > > > > ______________________________________________________________________ > > > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > > > ____________________________________________________________________________ > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: > > www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > _______________________________________________________________________________ > > > > > > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
