AR System can be CAC enabled using the Client-side intercept technology
provided (also sometimes referred to as SSO, although that's a misnomer
in this case since the goal is not single sign-on).  
 
http://www.bmc.com/supportu/documents/57/12/65712/65712.pdf
 
The issue seems to come down to a customer's/base's individual
interpretation of the OMB directive.  Some feel that it is sufficient to
challenge for the CAC when logging into the operating system - then
using that authentication to enter other applications.  In other words,
when attempting to log into AR System, AR System will use the
authentication provided through Windows Authentication to confirm the
authentication is valid.  That means AR System does not need to query
the CAC directly.
 
Some customers/bases have a more strict interpretation that the CAC
should be challenged for entering an application even if already logged
into the OS.  In this case, the login page is intercepted and the CAC
challenged.  This would require the CAC client software to be loaded
locally on the machine from which the login attempt is made.  The CAC
client software queries the card and then authenticates the user,
enabling the log in process to AR System.
 
Hope this helps,
 
-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.
 
________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of john rosquist
Sent: Tuesday, February 26, 2008 2:53 PM
To: [email protected]
Subject: CAC card enablement


** 
 
Does anyone know the status of Remedy and CAC cards with in the DoD
community? I am looking for actual requirements and how and if they are
being met.
 
I know that portals can broker the CAC authentication for the midtier.
But I have the understanding that DoD wants the application source to be
CAC enabled too and I take this to mean the Remedy ARS server. Is this
other people understanding?
 
Thanks,
John

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