Hi Roger,
I've been able to use the genie within the User tool in our environment,
which is a mix of 6.0 and 6.3 in Windows 2000 and Windows XP.
What I do is to use an active link to set a hidden view field, so that
it will contain the code to call the genie as if I were doing it from a
browser. Here's a bit of sample code:
<OBJECT ID="Merlin" width="0" height="0"
CLASSID="CLSID:D45FD31B-5C6E-11D1-9EC1-00C04FD7081F"
CODEBASE="#VERSION=2,0,0,0">
</OBJECT>
<OBJECT ID="TruVoice" width="0" height="0"
CLASSID="CLSID:B8F2846E-CE36-11D0-AC83-00C04FD97575"
CODEBASE="#VERSION=6,0,0,0">
</OBJECT>
<script>
var Char; var UsedChars; var CharID; var CharACS; var
CharLoaded; var LoadReq; var HideReq;
UsedChars = "Char"; CharID = "Char"; CharACS = "";
CharLoaded = false;
Window_OnLoad();
function Window_OnLoad() {
Merlin.Connected = true;
CharLoaded = LoadLocalChar(CharID, CharACS);
if (!CharLoaded) {CharLoaded = LoadLocalChar(CharID, "");}
if (CharLoaded) {SetCharObj();} CheckLoadStatus();}
function LoadLocalChar(CharID, CharACS) {
Merlin.RaiseRequestErrors = false;
if (CharACS == "") {LoadReq =
Merlin.Characters.Load(CharID);}
else {LoadReq = Merlin.Characters.Load(CharID, CharACS);}
Merlin.RaiseRequestErrors = true;
if (LoadReq.Status != 1) {return(true);}
return(false);
}
function SetCharObj() {
Char = Merlin.Characters.Character(CharID);
Char.LanguageID = 0x409;
}
function CheckLoadStatus() {
if (!CharLoaded) {LoadError(); return(false);}
else {window.status = ""; HiWorld(); return(true);}
}
function LoadError() {
var strMsg;
window.status = "";
strMsg = "Error Loading Character: " + CharID + "\n";
strMsg = strMsg + "This Microsoft Agent Script requires the
character(s):\n";
strMsg = strMsg + UsedChars;
alert(strMsg);
}
function InitAgentCommands() {Char.Commands.RemoveAll();}
function HiWorld() {
InitAgentCommands();
Char.MoveTo(300, 300); Char.Show();
Char.Play("Announce"); Char.Play ("RestPose");
Char.Speak("Hello, I am Merlin. Welcome to Remedy!");
Char.Play ("Blink");
Char.Speak("I'll learn you to use Remedy.");
Char.Speak("I can tell you about any fields, such as this
one here.");
Char.Play("GestureLeft"); Char.Play ("RestPose");
Char.Speak("This is the client ID field. Each client has
their own unique ID, such as jdoe12.");
Char.Speak("To summon me, just click the wand next to any
field you'd like help with, or click the help button.");
Char.Speak("If you'd like me to go away, just click my
belly, and I'll be off.");
Char.Speak("See you again soon.");
Char.Play("Wave");
Char.Hide();
}
</script>
<script for="Merlin" event="Click(CharacterID, Button, Shift,
X, Y)">
Char.StopAll(); Char.Hide();
</script>
There are lot of guides available online regarding how to script
movements, actions, etc. Here are a couple I use:
http://www.microsoft.com/technet/scriptcenter/funzone/agent.mspx
http://www.expressnewsindia.com/c4/ex2/C1166.html
No guarantee this will work in your environment, but best of luck.
Eric Cleereman
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roger Walls
Sent: Wednesday, February 27, 2008 1:15 PM
To: [email protected]
Subject: Re: OT - Possible Friday Humor from BMC's Knowledgebase
Is there any way to use the genie in the client tool?
Roger Walls
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ben Cantatore
Sent: Wednesday, February 27, 2008 8:03 AM
To: [email protected]
Subject: Re: OT - Possible Friday Humor from BMC's Knowledgebase
Actually I don't know if this classifies as an Easter Egg, but here's
something fun to check out if you haven't seen this before...
Create an active link
Pick a form (doesn't matter)
Go to the If action tab and select OLE Automation Check Genie Help in
the lower left corner and a Genie will appear.
Ben Cantatore
Remedy Administrator
Avon
(914) 935-2946
Robert Page <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)"
<[email protected]>
02/27/2008 10:48 AM
Please respond to
[email protected]
To
[email protected]
cc
Subject
Re: OT - Possible Friday Humor from BMC's Knowledgebase
**
No but I've heard it has a few bunnies in it.
----- Original Message ----
From: "Heider, Stephen" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wednesday, 27 February, 2008 1:45:44 PM
Subject: Re: OT - Possible Friday Humor from BMC's Knowledgebase
**
Does anyone know if ARS contains any Easter eggs?
Stephen
Remedy Skilled Professional
From: Action Request System discussion list(ARSList) [mailto:
________________________________________________________________________
_______
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
