Not sure if this is related to your specific issue, but you might want to take a look at this article.
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6533331 Leonard Neely Column Technologies -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, February 28, 2008 8:05 PM To: [email protected] Subject: Re: 7017 If I check that I have 2 keys BrowserJavaVersion - 1.6.0 CurrentVersion - 1.6 Both of those keys exist below in my tree and the keys JavaHome RuntimeLib are both the same in them and I have verifed that the paths/files they are pointing to exist....still getting the error -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rabi Tripathi Sent: Thursday, February 28, 2008 6:51 PM To: [email protected] Subject: Re: 7017 LJ, Remedy Admin looks here to find out JRE version(s) installed: HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment So, your issue is you either don't have the version its looking for or it is there, but for some reason it's not listed at this location. See this post from last month: "Re: Remedy Admin: ARERR 7017: Failed to initialize JRE and internal java module-RESOLVED" > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing > Sent: Thursday, February 28, 2008 2:44 PM > To: [email protected] > Subject: 7017 > > ** > > Failed to initialize JRE and internal java module. > The JRE dependencies are missing or corrupt. Check the required JRE > configuration information in the Configuring guide. > > What is the magic bullet to fix this in the admin tool when working > with Web Services? > > __Platinum Sponsor: www.rmsportal.com ARSlist: > "Where the Answers Are" > html___ __Platinum Sponsor: www.rmsportal.com > ARSlist: "Where the Answers > Are" html___ __Platinum Sponsor: www.rmsportal.com > ARSlist: "Where the > Answers Are" html___ __Platinum Sponsor: > www.rmsportal.com ARSlist: "Where > the Answers Are" html___ __Platinum Sponsor: > www.rmsportal.com ARSlist: > === message truncated === ____________________________________________________________________________ ________ Never miss a thing. Make Yahoo your home page. http://www.yahoo.com/r/hs ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
