Hello Listers, ARS 6.3 patch 021 MS SQL Server 2000
Has anyone experienced a problem when using the Report Creator form using the Status.TIME.Closed as a reporting field? It seems that when the report is created everything is fine but when the report runs there are two columns of Status.TIME.Closed. If you edit the report in the Report Creator form you will see the extra fields listed in the text box on the Fields tab. If you try to remove the extra field even more get added. Removing every instance of the field is the only way to stop the growth but then we are missing the field data that we need in the report. As a work around I added a Date/Time field to the form and a filter posts the Status.TIME.Closed to this field on ticket closure. It works but I shouldn't have to add extra fields for something that already exists. TIA, John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
