There is no longer the ability to assign to a specific person. Open Appadmin console, Custom configuration?tab, Change Management, Advanced options then rules. In the Assignment engine area review the 3 ways an individual can be assigned.
-----Original Message----- From: T. Dee <[EMAIL PROTECTED]> To: [email protected] Sent: Wed, 5 Mar 2008 3:14 pm Subject: Question: ITSM 7 - Change - Auto Assignment I have configured the "Auto Assignment" for Change to assign to the Change Management Group, however, they are asking for me to assign it to a specific person. There is no place in the Assignment Configuration Form to do this. Any work arounds? Thanks! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
