Even we had faced the same issue with ITSM 7 and ARS 7.0.1 couple of days back, one more workaround would be to detach the menu, save it and reattach it again.
Cheers, Chandru On Thu, Mar 6, 2008 at 9:44 AM, Tony Worthington <[EMAIL PROTECTED]> wrote: > ** > We had a "non reproducable" issue with $MENU$ -- it is all over the place > in ITSM7. Every $MENU$ qualification would fail on the server. A bounce of > the server would fix the issue. Windows, 7.0.01 at the time. > > > -- > Tony Worthington > Sr. Technical Analyst > Kohl's Department Stores > [EMAIL PROTECTED] > 262-703-5911 > > > *"Mayfield, Andy L." <[EMAIL PROTECTED]>* > Sent by: "Action Request System discussion list(ARSList)" < > [email protected]> > > 03/06/2008 08:35 AM > Please respond to > [email protected] > > To > [email protected] cc > Subject > Re: Pattern of $MENU$ > > > > > ** > Sorry folks, I was not as clear as I should have been (it was getting late > for me). > > It's a character field named "Equipment Type", tied to a Search Menu that > is pulling values from a separate form "AP-Equipment Types". > > I'm not actually typing anything in, I'm selecting one of the values from > the drop-down menu. But when I have the $MENU$ set on the pattern I get the > error. > > I am using the same setup on some other fields, but it's been a while > since I set them up so I'm sure its something stupid I've done. > > We are running ARS 7.0.01 on a Windows platform. > MS SQL database. > > > > > *Andy L. Mayfield* * > Sr. System Operation Specialist* * > Alabama Power Company* * > Office: 205-226-1805* * > Cell: 205-288-9140* * > SoLinc: 10*19140* > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Joe D'Souza* > Sent:* Wednesday, March 05, 2008 9:17 PM* > To:* [EMAIL PROTECTED] > Subject:* Re: Pattern of $MENU$ > > Andy, > > If you hare having the field patterned using $MENU$, why do you type into > it or let your users type into it? Can't you just have the character field > displayed as a drop-list and have the users forced to use the menus? That's > an available feature in ARS version 6.3 upwards.. That would be clean and > you would get what you want to do... > > If you are below version 6, and somewhere close to version 4.5, there used > to be a bug with the $MENU$ patterning.. Even valid values would be > rejected. The only fix on that version was to upgrade it. I do not recall a > patch that fixed it except the next upgrade.. > > Cheers > > Joe > > -----Original Message----- > From: Action Request System discussion list(ARSList) [* > mailto:[EMAIL PROTECTED] <[email protected]>]On Behalf Of Mayfield, > Andy L. > Sent: Wednesday, March 05, 2008 6:35 PM > To: [EMAIL PROTECTED] <[email protected]> > Subject: Pattern of $MENU$ > > > I'm sure there is a simple answer for this, but I am encountering an error > when attempting to write a value to a new character field. The error I get > is "ARERR [306] Value does not fall within the limits specified for the > field : (MENU - $MENU$) : Equipment Type" when trying to write to the > field. > > On the field properties - attributes tab, I have Pattern set to $MENU$ and > I have a menu that pull available values from another form created to hold > the available options. The drop-down menu lists the appropriate options, but > when I select one of them and try to save I get the error listed above. > > My understanding was that the $MENU$ option was to make sure that you > selected a value from the menu, so I am confused as to what the problem > might be. > > Thanks in advance for any help you can give. > > Andy L. Mayfield > Sr. System Operation Specialist > Alabama Power Company > Office: 205-226-1805 > Cell: 205-288-9140 > SoLinc: 10*19140 > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
