In my case, i realized similar situation when my database was busy. Escalations just stopped working, after a while they started again normally...
Hugs ----- Original Message ----- From: Michiel Beijen Newsgroups: gmane.comp.crm.arsystem.general To: [email protected] Sent: Thursday, March 06, 2008 11:02 AM Subject: Re: Escalations ** And if you want to know exactly what is happening I would recommend turning on and examining the Escalation log file. -- Met vriendelijke groet / Kind regards Michiel Beijen ______________________________________________________ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On Thu, Mar 6, 2008 at 2:04 PM, Frank Caruso <[EMAIL PROTECTED]> wrote: ** In the admin tool, server config, confg tab. Disable then enable escalations. That should restart escalations On Mar 6, 2008, at 6:54 AM, "Brittain, Mark" <[EMAIL PROTECTED]> wrote: ** Good Morning All, This morning all escalations appear to have stopped working. Escalations fire for different forms at different times to do set fields, push fields, and notifications. Has anyone run into this? ARS 6.3 patch 20 SunOS 5.9 Oracle 9.2 Thanks Mark Mark Brittain ESM Remedy Developer NaviSite Inc. 315-453-2912 x5418 (office) 315-317-2897 (cell) This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
