Hey Everyone-

 

We have an OOTB active link we want to make not run for administrators.
It sets fields on TSK to read-only when a task is closed, but we would
like administrators to be able to re-open closed tasks. While we could
make an active link that runs after the one that makes the field read
only reverse that, I would like to add to the run if condition of the
original active link if possible.

 

However, to do this all I can think is to add something along the lines
of $GROUPS$ NOT LIKE "Administrator".  However, I don't think you can do
that.  

 

$GROUPS$ != "Administrator" doesn't work, we tried that.  It did work
when we did $USER$ != my user name.

 

Is there a way to do a "not like"?  Or should I resign myself to letting
Remedy do what it wants and then un-doing it in a separate action?


Thanks!

Chris


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