UNCLASSIFIED ( NOT ( 'Group+' LIKE "Administrator" )
Sandra Hennigan OSD Enterprise Remedy Administrator Office # 703-602-2525 x248 Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Moore, Christopher Allen Sent: Thursday, March 13, 2008 4:31 PM To: [email protected] Subject: Using "Not Like" ** Hey Everyone- We have an OOTB active link we want to make not run for administrators. It sets fields on TSK to read-only when a task is closed, but we would like administrators to be able to re-open closed tasks. While we could make an active link that runs after the one that makes the field read only reverse that, I would like to add to the run if condition of the original active link if possible. However, to do this all I can think is to add something along the lines of $GROUPS$ NOT LIKE "Administrator". However, I don't think you can do that. $GROUPS$ != "Administrator" doesn't work, we tried that. It did work when we did $USER$ != my user name. Is there a way to do a "not like"? Or should I resign myself to letting Remedy do what it wants and then un-doing it in a separate action? Thanks! Chris __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
smime.p7s
Description: S/MIME cryptographic signature
