Jim - you didn't specify your version, but yes - I had that issue big time on a 6.3 Mid-Tier with patches up to 21 (I think that was where we were). I worked for months with Remedy Tech Support and about the best we could do was up the max heap and do a forced reboot every week when no one was looking (fortunately we had that as an option). When and if we just let it run, it would get very high on the memory and finally just fail. The scheduled reboot DID help but I can't tell you that we ever found a really solid answer to the issue. This was on 6.3 Patch 21 using IIS with Servelet Exec 5.0 AS. I want to say that the problem seemed to be introduced somewhere around Patch 19, but wouldn't swear to it. Soon after I left that gig for my current job, so sorry I can't tell you much more, and sorry if I don't remember the specifics. :)
Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nowak, James Sent: Wednesday, March 19, 2008 1:35 PM To: [email protected] Subject: Mid-Tier/IIS memory consumption Our on our mid-tier, IIS continues to grow in memory until the system becomes un-usable. Anyone experience this same problem, does IIS have a memory leak that anyone is aware off? I have my Intel guys looking into IIS patches, but thought I would pass it out to the list Thanks, Jim Nowak Infrastructure Tools OfficeMax Inc. 630-438-7365 w 630-414-0193 c ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
